Privacy Policy

Effective Date: June 23, 2026

Precision Pulse LLC (“Precision Pulse,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information we collect in connection with our website, products, trial programs, sales activities, training, customer support, and related business operations. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit www.precisionpulsefx.com or otherwise interact with us.

This Privacy Policy is intended for business-to-business use. Our website, products, and services are directed to licensed healthcare professionals, clinics, professional practices, distributors, business entities, and other commercial contacts. They are not intended for patients, consumers seeking medical care, or children.

This Privacy Policy also serves as our notice at collection where required by applicable law.

1. Business Use Only; No Patient Data or PHI

Precision Pulse sells, supports, and provides training related to professional equipment and related business services. We do not provide medical treatment through this website, and we do not intentionally collect, request, store, or process patient medical records, patient treatment information, or protected health information (“PHI”) through the website.

You should not submit patient names, medical records, diagnosis details, photographs, treatment charts, insurance information, or other patient-identifiable information to us through website forms, email, SMS, chat, or other general communication channels. If you discuss a clinical scenario with us for training or support purposes, you are responsible for removing all patient-identifying information before submitting it.

If patient-identifiable information is submitted to us unintentionally, we may delete, de-identify, or otherwise handle it as required by applicable law and our internal procedures.

2. Information We Collect

We may collect personal information, business information, and technical information depending on how you interact with us. “Personal information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. In a B2B context, this may include information about owners, clinicians, employees, officers, representatives, purchasers, contractors, or other business contacts.

Category	Examples	Primary Purposes
Identifiers and contact information	Name, email address, phone number, mailing address, business address, shipping address, clinic name, company name, job title, and professional contact details.	Responding to inquiries, processing orders, providing support, managing accounts, shipping products, and communicating about products, services, trials, training, and business opportunities.
Professional and business information	Clinic type, business entity information, professional role, license information, practice specialty, territory, purchasing authority, and related professional details.	Verifying eligibility, evaluating trial requests, providing appropriate product and training information, supporting sales operations, and maintaining business records.
Trial program information	Trial application details, shipping information, signed trial agreements, business verification details, professional license information, trial communications, return logistics, and related records.	Administering our trial program, determining eligibility, delivering equipment, managing trial agreements, handling returns, preventing misuse, and maintaining legal and operational records.
Commercial and transaction information	Products purchased, order history, invoices, payment status, financing status when shared with us, delivery details, warranty information, service history, support history, and training enrollment.	Processing transactions, fulfilling orders, providing warranty and service support, maintaining financial records, and managing customer relationships.
Payment information	Billing name, billing address, transaction amount, payment confirmation, and limited payment metadata. Complete card numbers and payment credentials are processed by third-party payment processors.	Completing transactions, preventing fraud, maintaining accounting records, and resolving payment-related issues.
Communications information	Emails, SMS messages, phone call notes, form submissions, support requests, webinar questions, sales communications, and other correspondence.	Responding to inquiries, providing support, training users, improving service quality, documenting business communications, and managing customer relationships.
Internet, device, and network activity	IP address, browser type, device type, operating system, referring URLs, pages viewed, click activity, session activity, cookie identifiers, advertising identifiers, approximate location derived from IP address, and interactions with ads or emails.	Operating and improving the website, measuring traffic and performance, preventing misuse, analyzing advertising effectiveness, retargeting website visitors, and improving user experience.
Marketing and preference information	Marketing opt-in status, email engagement, SMS opt-in status, communication preferences, webinar registration, lead source, campaign attribution, and interest in specific products or services.	Sending relevant marketing communications, measuring campaign performance, managing opt-outs, and tailoring business communications.
Publicly available and lead-source information	Information from professional directories, clinic websites, public licensing databases, business listings, trade shows, referrals, webinars, social media, or independent affiliate contractors.	Business development, lead generation, sales outreach, professional verification, and market analysis.
Compliance, legal, and security information	Signed agreements, consent records, opt-out records, fraud-prevention information, dispute records, legal notices, and information necessary to protect our legal rights.	Complying with law, enforcing agreements, protecting rights and property, resolving disputes, maintaining records, and preventing fraud or misuse.

We do not intentionally collect sensitive personal information unless it is reasonably necessary for a legitimate business purpose, such as professional verification, legal compliance, payment processing, fraud prevention, or another purpose disclosed at the time of collection. We do not use sensitive personal information to infer characteristics about individuals.

3. How We Collect Information

We may collect information in the following ways:

Directly from you: When you complete a website form, request information, apply for a trial, purchase a product, enroll in training, register for a webinar, contact support, sign an agreement, or otherwise communicate with us.
Automatically through the website: Through cookies, pixels, analytics tools, server logs, and similar technologies.
From service providers: Such as payment processors, website hosting providers, email platforms, SMS platforms, shipping providers, analytics providers, advertising platforms, and customer relationship management tools.
From independent affiliate contractors: Contractors or sales representatives may collect business contact information from prospective customers and submit qualified leads or related information to us.
From public or business sources: Such as professional directories, clinic websites, licensing databases, business listings, trade shows, conferences, webinars, referrals, social media, or other publicly available business sources.
From third-party financing providers: If you choose to apply for financing through a third-party financing company, that provider may collect information directly from you and may share limited status or transaction-related information with us. Financing providers operate under their own privacy policies.

4. How We Use Information

We may use collected information for legitimate business and operational purposes, including to:

Respond to inquiries and provide requested information;
Evaluate, administer, and manage trial program participation;
Process purchases, invoices, payments, shipping, delivery, returns, warranties, and service requests;
Provide product support, technical support, training, and customer service;
Verify professional or business eligibility when appropriate;
Communicate about products, services, training, support, updates, trials, warranties, events, webinars, and business opportunities;
Send marketing and promotional communications where permitted by law;
Personalize and improve website content, advertisements, and user experience;
Analyze website traffic, sales performance, lead sources, advertising performance, and business operations;
Maintain business records, accounting records, signed agreements, consent records, and compliance documentation;
Protect against fraud, unauthorized activity, misuse, legal claims, and security incidents;
Enforce our agreements, terms, policies, and legal rights;
Comply with applicable laws, regulations, legal processes, and governmental requests; and
Conduct other activities disclosed at the time of collection or otherwise permitted by law.

5. 30-Day Trial Program

Participation in our 30-day trial program may require you to provide business, professional, shipping, identity-verification, and contact information necessary to evaluate eligibility, prepare digital agreements, ship equipment, coordinate delivery, support the trial, and manage return logistics if applicable.

Participation in the trial program requires acceptance of applicable digital agreements and any additional trial terms presented at the time of enrollment. We may retain trial-related records for legal, operational, accounting, fraud-prevention, and dispute-resolution purposes.

We do not conduct credit checks, background checks, or device-usage monitoring as part of the trial program. If you separately apply for financing through a third-party lender or financing provider, that provider may perform its own review under its own policies and terms.

6. Payment Processing and Financing

Payments made through our website or related checkout systems may be processed by third-party payment processors, including Stripe through Squarespace or other integrated payment services. We do not store complete payment card numbers or card security codes on our own servers.

Payment processors, financing providers, and related financial service providers may collect, use, retain, and disclose payment or financing information according to their own privacy policies and legal obligations. We may receive limited transaction information, payment status, financing status, or confirmation information necessary to complete a transaction, fulfill an order, or maintain business records.

7. Cookies, Pixels, Analytics, and Advertising Technologies

We use cookies, pixels, tags, scripts, and similar technologies to operate the website, analyze traffic, improve user experience, measure marketing performance, and support advertising efforts. These technologies may collect information about your device, browser, IP address, pages viewed, links clicked, time spent on pages, referring websites, interactions with advertisements, and other online activity.

We may use third-party analytics and advertising tools, including Google Analytics, Google advertising tools, Meta Pixel, Meta advertising tools, Squarespace analytics, and similar technologies. These providers may collect information directly through our website and may use that information according to their own policies.

We may use advertising technologies to help deliver, measure, and improve advertisements, including retargeting advertisements to people who have visited our website or interacted with our business. Depending on your location and applicable law, this type of advertising activity may be considered “sharing” personal information or targeted advertising.

You can control cookies through your browser settings. You may also be able to manage advertising preferences through the settings provided by Google, Meta, and other advertising platforms. If we make a cookie preference tool or “Do Not Sell or Share My Personal Information” link available on our website, you may use that tool to manage applicable choices.

Some browsers or extensions may transmit “Do Not Track” or global privacy control signals. Where required by applicable law, we will honor recognized opt-out preference signals in a commercially reasonable manner.

8. Email, SMS, Phone, and Other Communications

By providing your contact information, you authorize us to contact you regarding your inquiry, trial application, purchase, account, agreement, training, support request, or other business relationship with us.

Where permitted by law, we may send marketing communications by email, SMS, phone, or other communication channels. Marketing communications may include product information, promotions, webinars, educational content, event invitations, follow-up messages, and other business-related communications.

For SMS communications, message frequency may vary. Message and data rates may apply. You may opt out of marketing SMS messages by replying “STOP” or following the opt-out instructions provided in the message. You may opt out of marketing emails by clicking the unsubscribe link in the email or contacting us directly.

Opting out of marketing communications does not prevent us from sending non-marketing or transactional communications, such as order confirmations, trial-related messages, shipping updates, warranty notices, service communications, account notices, legal notices, or responses to your direct inquiries.

9. When We Disclose Information

We may disclose information to third parties as necessary to operate our business, provide services, fulfill orders, manage trials, market our products, protect our rights, and comply with law. Categories of third parties may include:

Website and hosting providers: Including Squarespace and related website infrastructure providers.
Payment processors and financial providers: Including Stripe, financing providers, accounting tools, and related transaction service providers.
Shipping, logistics, warehouse, and fulfillment providers: Including carriers, warehouse partners, manufacturers, and fulfillment partners involved in order delivery, trial delivery, service, or returns.
Manufacturing and technical support partners: When necessary to support product fulfillment, parts, warranty, service, or technical troubleshooting.
CRM, email, SMS, and communication providers: To manage leads, communications, support, marketing, and customer relationships.
Analytics and advertising providers: Including Google, Meta, and similar platforms used for analytics, advertising, retargeting, attribution, and campaign measurement.
Independent contractors and affiliate contractors: When necessary for sales, lead generation, webinars, appointment setting, support, or other approved business functions.
Professional advisors: Including attorneys, accountants, auditors, insurers, consultants, and compliance advisors.
Government, legal, or regulatory parties: When required by law, subpoena, court order, regulatory request, or other legal process.
Successors or transaction parties: In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

We require service providers and contractors to use information only as reasonably necessary to perform services for us or as otherwise permitted by contract and applicable law. Some third-party platforms, such as advertising and analytics providers, may also process information under their own terms and privacy policies.

10. Independent Affiliate Contractors and Lead Generation

We may work with independent affiliate contractors, sales representatives, appointment setters, webinar partners, or other approved contractors who help identify and communicate with prospective business customers.

These contractors may collect business contact information independently through professional directories, clinic websites, public sources, referrals, webinars, trade shows, email outreach, or other lawful business development methods. Contractors may submit lead information, communication history, webinar registration information, appointment information, or related business-contact information to us for sales, support, attribution, and operational purposes.

Affiliate contractors do not have unrestricted access to our internal systems or customer databases. Their access, if any, is limited to information reasonably necessary for their approved role and is governed by contractual confidentiality, data-use, and compliance obligations.

11. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, we may use third-party advertising and analytics technologies, including Meta Pixel, Google advertising tools, and similar technologies, that may disclose online identifiers, browsing activity, or interaction data to advertising partners for cross-context behavioral advertising, retargeting, campaign measurement, or similar purposes. Depending on your location and applicable law, this may be considered a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged.

You may request to opt out of the sale or sharing of personal information or targeted advertising by contacting us at Contact@precisionpulsefx.com. If we provide a “Do Not Sell or Share My Personal Information” link, cookie preference tool, or similar mechanism on our website, you may also use that tool to submit your request.

12. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information, the nature of our relationship with you, legal requirements, accounting requirements, warranty obligations, dispute-resolution needs, fraud-prevention needs, and operational requirements.

For example, we may retain transaction records, signed agreements, trial records, warranty records, support records, tax records, consent records, and legal records for longer periods when necessary for accounting, compliance, legal defense, or business continuity purposes. Marketing contact information may be retained until you opt out or until we determine it is no longer reasonably necessary for business purposes. We may retain opt-out records as necessary to honor your communication preferences.

13. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction. These safeguards may include access controls, password protection, encryption provided by third-party platforms, secure payment processing, limited internal access, contractor confidentiality obligations, and reliance on reputable service providers.

Information submitted through our website may be stored or processed by Squarespace and related infrastructure providers, as well as other service providers we use to operate our business. Payment information is processed by third-party payment processors.

No method of transmission, storage, or electronic processing is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information based on the nature of the information and the risks involved.

14. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you. You may also have the right to opt out of certain processing activities, including targeted advertising, sale or sharing of personal information, or certain marketing communications.

You may exercise available rights by contacting us at Contact@precisionpulsefx.com. We may need to verify your identity and authority before fulfilling a request. We may deny or limit a request where permitted by law, including where retaining information is necessary to complete a transaction, provide requested services, detect security incidents, prevent fraud, comply with legal obligations, maintain business records, enforce agreements, or protect legal rights.

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly. You may opt out of marketing SMS messages by replying “STOP” or following the instructions provided in the message.

15. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act and related regulations, to the extent those laws apply to us and to the information at issue.

California residents may have the right to:

Know the categories and specific pieces of personal information we have collected about them;
Know the categories of sources from which personal information is collected;
Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information;
Know the categories of third parties to whom personal information is disclosed, sold, or shared;
Request deletion of personal information, subject to legal exceptions;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information;
Limit the use and disclosure of sensitive personal information where applicable; and
Not be discriminated against for exercising privacy rights.

In the preceding 12 months, we may have collected the categories of personal information described in Section 2 of this Privacy Policy. We may have disclosed those categories of information to the categories of third parties described in Section 9. We do not sell personal information for money. We may share limited online activity, device, cookie, or advertising-related information with advertising and analytics partners in a manner that may be considered “sharing” or targeted advertising under applicable law.

To exercise California privacy rights, contact us at Contact@precisionpulsefx.com. You may also designate an authorized agent to submit a request on your behalf where permitted by law. We may require verification of your identity and proof of the agent’s authority before processing the request.

16. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights to access, correct, delete, obtain a copy of personal information, and opt out of certain targeted advertising, sale, or profiling activities. To exercise rights available under applicable state law, contact us at Contact@precisionpulsefx.com.

If an appeal process is required by applicable law and we deny your privacy request, you may appeal our decision by replying to our denial or contacting us again with the subject line “Privacy Request Appeal.”

17. International Users

Our website and services are operated from the United States and are intended primarily for business users located in the United States. If you access our website from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

18. Children’s Privacy

Our website, products, services, trials, training, and business communications are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

19. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, payment processors, financing providers, social media pages, video platforms, webinar tools, or other services that we do not own or control. We are not responsible for the privacy practices, security, content, or policies of third parties. You should review the privacy policies of any third-party services you use.

20. Legal Compliance and Protection of Rights

We may collect, use, preserve, or disclose information when we believe it is reasonably necessary to comply with applicable law, regulation, subpoena, court order, legal process, governmental request, tax requirement, accounting requirement, or regulatory obligation. We may also use or disclose information to enforce our agreements, protect our rights, protect our property, prevent fraud, investigate misuse, respond to disputes, or protect the rights, safety, or security of our company, customers, contractors, or others.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date above. The updated version will be posted on this page. Your continued use of the website or continued interaction with us after an updated Privacy Policy is posted means the updated Privacy Policy applies to information collected after the effective date, subject to applicable law.

22. Contact Information

If you have questions about this Privacy Policy, our data practices, or your privacy choices, you may contact us at:

Precision Pulse LLC
Email: Contact@precisionpulsefx.com
Mailing Address: 559 W State St, Pleasant Grove, UT 84062

23. Business Use Only

This website and our services are intended solely for use by licensed professionals, clinics, professional practices, distributors, business entities, and other commercial users. They are not directed to patients, consumers seeking healthcare services, or children.